Superbuy – China Shopping and Consolidation Service | Superbuy Spreadsheet Product Search
Superbuy is an all-in-one China buying and forwarding platform with lifetime free basic purchasing. Shop Taobao and Tmall, get free inspection photos, 90 days of free storage and parcel consolidation to cut shipping costs. It serves 200+ countries with bilingual support and multi-currency payments, which makes it a common choice for overseas buyers shopping from Chinese stores.
- Storage
- 90 days free (extendable; items held beyond 180 days are treated as abandoned)
- Free QC photos
- 3 (plus 3 additional for Weidian)
- Exchange rate
- 6.19
- Payment
- Cards, Wise, Bitcoin, Alipay, WeChat Pay, Apple Pay and regional methods
- Payment fees
- Wise bank transfer -3.13%; credit card and Apple Pay +3.94%
- Support email
- [email protected]
- Support phone
- +86 19986924711
- Fee information dated
- September 2026
Facts updated 2026-09
About Superbuy
Founded in 2012, Superbuy pioneered the reverse cross-border shopping model and is a one-stop Chinese purchasing agency and international shipping platform for global consumers, helping overseas users buy from marketplaces such as Taobao and Tmall. The platform includes the Superbuy Spreadsheet, a product search tool holding a large database of items, so users can quickly search, filter and compare domestic product sources. Core advantages include a lifetime waiver of basic purchasing fees, free in-house quality inspections when a parcel reaches the warehouse, and 90 days of free storage. Users can consolidate multiple packages and order reinforced packaging to reduce international shipping costs. Shipping routes cover over 200 countries and regions with transparent pricing, alongside bilingual customer service, multi-currency payment and end-to-end handling from purchasing and inspection to warehousing and international delivery.
What works well
- 1
Lifetime waiver of basic purchasing agent service fees
- 2
One of the earliest players in the industry, operating steadily for 14 years
- 3
Reasonable exchange rate
- 4
A wide choice of payment methods, including card, Wise, Alipay, WeChat Pay and Bitcoin
- 5
Free in-house inspection photos plus 90 days of free storage and parcel consolidation
What to check
- 1
Payment fees are not uniform: Wise bank transfer is quoted at -3.13%, while credit card and Apple Pay are quoted at +3.94% as of September 2026. Regional top-up methods carry their own percentage fees.
- 2
Optional services such as removing shoe boxes, removing tags or power-on testing generally make an item non-returnable, so choose them carefully.
- 3
Free storage runs 90 days; items kept beyond 180 days are considered abandoned.
- 4
Shipping is prepaid against estimated weight, so a balance may be held until the parcel is weighed and any difference is refunded to your account balance, not necessarily to your bank.
- 5
Return and exchange requests carry stepped fees after the first one or two requests in a month.
Is Superbuy legit?
Superbuy is a legitimate, actively operating service rather than a lookalike site. It has run for 14 years and was one of the earliest reverse cross-border shopping platforms in China, and it is operated by DOT Technology Hong Kong Limited. Third-party traffic data puts it above 2.75 million monthly visits, which places it among the leaders in this niche. As always with an agent, keep your order and payment records, and confirm current fees before you send money.
Where Superbuy is popular
Traffic data shows Superbuy's audience concentrated in the United States, the United Kingdom, Canada, Australia and France. That spread matches the platform's broad shipping route coverage of more than 200 countries and regions, plus its bilingual support and multi-currency checkout.
Purchasing, quality check and storage
Basic purchasing is free for life, so Superbuy's margin comes from shipping and optional services rather than a per-order agent fee. When your items arrive at the warehouse you get three free inspection photos, plus three additional photos for Weidian orders. The standard check covers appearance — style, colour, size and model. Detailed inspection, video, power-on testing and similar extras are paid and listed individually, so ask for a quote if a service matters to your decision. Free storage lasts 90 days and can be extended for a fee to a maximum of six months.
Payment methods and fees
Superbuy accepts an unusually wide set of payment options, including credit and debit cards, Apple Pay, Wise, UnionPay, bank transfers, Alipay, WeChat Pay, Bitcoin and many regional wallets and bank schemes such as iDEAL, Trustly, PIX, Kakao Pay, GCash, PayID and BLIK. Fees differ sharply by method: Wise bank transfers are quoted at -3.13% while credit cards and Apple Pay are quoted at +3.94%, and most local wallets add a percentage plus a small fixed charge. Alipay and WeChat top-ups are fee-free but can take 1 to 60 minutes to credit. All fee figures here reflect information dated September 2026 and should be reconfirmed at checkout, since payment fees change without notice.
Value-added services and their costs
Superbuy prices extras individually. Examples from the published schedule include detailed inspection at about $0.88 per item, ironing at $3.23 per item, product video at $3.23 per item, live model try-on photos at $4.84 each, extended storage at $1.61 per month, and packaging options such as bubble column wrap, EPE foam, vacuum compression bags, moisture-proof bags and wooden crate reinforcement, the last of which is the most expensive single add-on at $40.38. Returns and exchanges are free for the first one or two requests in a month and then step up in price. These figures are current as of the information dated September 2026 and are subject to change.
How to use Superbuy
- 1Step 1 — Pick a Superbuy spreadsheet
Superbuy product listings are largely curated from reviews shared by real buyers on YouTube and Reddit. Since launching in 2012 the platform has focused on its reputation with users rather than heavy marketing, and it now sits near the top of the industry by traffic. Open the spreadsheet entry for the agent, then click through to the Superbuy purchase page for the item you want.
- 2Step 2 — Submit the order and pay
Superbuy runs a loyalty points system with shipping discounts that vary by membership tier. Points can be redeemed for coupons or applied directly as a discount, with 100 points worth 1 CNY. Members can get up to 10% off shipping, and a birthday package issued on the 1st of the birthday month offers up to a 20% discount. Topping up by bank transfer or Wise usually costs less than a card payment — check current fees before paying, as they are quoted as of September 2026.
- 3Step 3 — Inspection, storage and extras
Once payment clears, Superbuy buys the item from the merchant you specified on the platform you chose. When it reaches the warehouse you receive three free inspection photos and 90 days of free storage. During that window you can keep ordering and consolidate everything later to save on shipping. Storage can extend to a maximum of 180 days; beyond that the items are treated as abandoned. Optional add-ons include shoe box removal, trimming loose threads, tag removal, live model try-on photos, QC videos, ironing and power-on testing for electronics. Note that box removal, tag removal and power-on testing make an item non-returnable, so choose them carefully.
- 4Step 4 — Consolidate and ship out
To save money, combine warehouse items into a single parcel and compare shipping routes before submitting. Shipping is prepaid on estimated weight, and if the actual cost is lower the difference is refunded to your Superbuy account. Cost is driven by volume as well as weight, so adding small everyday items such as socks, underwear or a phone case to an existing parcel often adds little or nothing to the shipping bill.